IT Management Framework Implementation Service

The objective of the IT Management Framework Implementation service is to provide a service for managing the implementation of an appropriate IT Management framework. 

Scope of Work

The scope of work contained in this service is

• Agree IT Management framework i.e. COBIT, ITIL, ISO20000 and/or appropriate standards
• Develop program and/or project plan for implementing the agreed framework
• Manage implementation program/project 

Deliverables

The deliverables relating to this service are:

• Implementation program and/or project plan
• Program/project management services for implementing the agreed plans

Method

The method used for this service will be based on an agreed methodology.

Roles

The key roles required for executing this service are:

• Project sponsor

• Project manager

• Project team 

Toolset

The toolset to be used will be dependent on the client and project objectives.  The assessment tools will be based on one  or more the following options:

• PMBoK

• PRINCE2

• Agile (e.g. SCRUM)

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Document authors: Dr P Tobin and J Cato
Document creation date: 1 April 2013
Document version number: ITMFWIMP.01