IT Governance Knowledge Development Service
The objective of the IT Governance Knowledge Development service is
to increase knowledge and skills in the principles in this area.
Scope of Work
The scope of work contained in this service is
- Identify Knowledge Development needs
- Development Knowledge Development skills
- Implement Knowledge Development plan
- Report Knowledge Development outcomes
Deliverables
The deliverables relating to this service are:
- Completed Knowledge Development needs assessment
- Approved Knowledge Development plan
- Completed Knowledge Development activities
- Final Knowledge Development needs report
Method
- Agree scoping method with client
- Document coaching service plan
- Implement coaching service plan
- Review coaching service results
Roles
The key roles required for executing this service are:
- Project sponsor
- Project manager
- Project team
- Project consultant
Toolset
The toolset to be used will be dependent on the client and project
objectives. They will typically include:
- ITG Knowledge review assessments
- ITG Workshops (from 1 to 5 day duration)
- ITG Self-study activities
Please click here to go from the IT
Governance Knowledge service
page to the Service
Offerings page.
[Home]
[Contact]
Document authors: Dr P Tobin and J Cato
Document creation date: 15 March 2013
Document version number: ITGKD.02