The objective of the IT DSS Assessment (Deliver, Service and Support) service is to provide an assessment of the current status of processes in this area.
Scope of Work
The scope of work contained in this service is
Deliverables
The deliverables relating to this service are:
Method
The method used for this service is:
Roles
The key roles required for executing this service are:
Toolset
The toolset to be used will be dependent on the client and project objectives. The assessment tools will be based on one or more the following options:
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Document author: J Cato
Document creation date: 25 March 2013
Document version number: ITDSS.01